Inter-library loans

Phone: +49 (0) 461 805 2914
fernleihe@zhb-flensburg.de

Zentrale Hochschulbibliothek Flensburg

Opening hours of the service desk

Monday - FridaySaturday
08 a.m. - 09 p.m.10 a.m. - 06 p.m.

The ZHB will be closed from Saturday, 23 December 2017 until 8 a.m. on Thursday, 2 January 2018.

The ZHB is closed on public holidays!

Inter-library loans

You can order books, essays and other resources that are not held in the collection of the Campus Library Flensburg (ZHB) or in any other library in Flensburg as inter-library loans.

Inter-library loan account

To order resources as inter-library loans you need an inter-library loan account that has a positive balance. You can top up your inter-library loan account at the service desk. Remember to always bring your library card.
An administrative fee of 0.50 euros is charged per order, this includes up to 20 pages of photocopies.

Please note that this fee will be charged for each order, regardless of whether the medium can be delivered or not.

You can check the status of each order in your inter-library loan account.
Please note that it is also possible that the item you ordered is not available.

Loan periods

The loan periods are determined by the lending library.
Log in to your user account to find out what the loan period is.

Inter-library loans cannot be renewed.

Notifications

You will be notified via e-mail when the items you have ordered have arrived.
Please check your user account to ensure that your e-mail address is up to date.
If your e-mail address is not correct or no longer in use, please contact the service desk via e-mail or in person. Unfortunately you cannot update your e-mail address yourself.

Ordering inter-library loans

You can order media via the Common Library Network (GBV) from any device connected to the internet. If the item you are searching for is not available in the GBV, a link to the nationwide inter-library services (VFL) will be provided. You can use the VFL to search and order your item in other library networks.
The delivery times will be shortest if you order items via the online catalogues of the Common Library Network (GVK or GVK-Plus

  • Use GVK or GVK-Plus to find the resource you’re looking for. If your search results in several identical entries, select the hit with the highest number of libraries listed under "Institute(s)".
  • Click on "loan request" (for books and other media) or "copy request" (for essays).
  • Please enter your 10-digit library card number as the user ID. If the number ends in an "X", make sure to write it in upper case.
  • Your password consists of the first three letters of your last name. The first letter must be written in upper case. Should one of these three letters be a German umlaut [ä, ö, ü], it will be spelled as a vowel followed by an 'e' [ae, oe, ue]. In this case, four letters must be entered.
  • Please check all of the information you entered in the order form. To complete the order, re-enter your password at the bottom left of the form.

Collecting and returning items

You may collect and return your inter-library loan items at the service desk.
Remember to always bring your library card.

Please ensure that you return everything, including all accompanying items.

Delivery times

Inter-library loans are usually available for collection at the service desk after 5 to 10 days.